AutoCAD Architecture Installation Errors 1603/1619

As someone who exacts an almost North Korean style of control over the contents of their laptop, there’s likely no greater feeling of abjection than being stumped by a simple installation error. In my experience, installation related problems are typically well documented, most notably by the Autodesk team over at Up and Ready, and can usually be resolved by a combination of due diligence and some technical expertise.

The story begins when my colleague Reid and I were working on a completely separate issue, which I’ll likely blog about in the future. Troubleshooting this particular problem required me to uninstall the current version of AutoCAD Architecture 2013 I had running (installed from the Building Design Suite Ultimate package) and to reinstall the application again, this time from the standalone media.

While uninstalling the software went typically smooth, I was surprisingly met with this screen upon attempting a re-installation:

AutoCAD Architecture Installation Error

“Odd”, I thought, but this wasn’t anything that I hadn’t seen before. My first reaction was to take a look at the installation logs which, when parsed through, revealed the following two errors.

2013/2/21:11:04:10 Install AutoCAD® Architecture 2013 Failed Installation aborted, Result=1603
2013/2/21:11:04:10 Rollback, DirectX Runtime Failed Failure is ignored Result=1619

Even though errors 1603 and 1619 are notoriously vague, their variants are fairly well documented by Autodesk and the Autodesk community and can be addressed by resolving the offending installer package.

Though I was quite certain that the version of DirectX that I had installed was the required version, I followed through with the necessary steps in an attempt to mitigate that error and ensure that I ultimately practiced what I always preach regarding due diligence. Specifically, I browsed the media folder (D:\3rdParty\DirectX) and installed DirectX manually via the DXSETUP.EXE. Thereupon I attempted to reinstall AutoCAD Architecture (ACA 2013) but was met with the same failure and the same error codes.

DirectX Installation location

My next step was to copy the contents of the media (DVD) and place them on my local hard drive and once again attempt to install ACA 2013. This attempt also was met with failure.

While I temporarily comforted myself by grinning and imagining a tiny army of fists quietly shaking in the direction of the individuals responsible for this debacle, I decided a more productive endeavor would be resolve this problem myself. While I could be inclined to document every single step I took and every lead I followed, that would make for rather bland reading, so instead, I’ll just share with you this blog posts’ pièce de résistance.

What’s noteworthy in what I uncovered is the problem was spurred on by the environment I was working in. I have nearly every product that is part of both the Building Design and Infrastructure Design Ultimate suites installed on my workstation, however it seems to me that the main culprit was my existing installation of AutoCAD 2013. It should be noted, that unlike previous versions of AutoCAD Architecture, ACA 2013 relies heavily on the AutoCAD 2013 installation folder and launches AutoCAD Architecture from the AutoCAD %PROGRAMFILES% directory specifically using a startup switch as can be seen from the text bolded below.

C:\Program Files\Autodesk\AutoCAD 2013\acad.exe” /ld “C:\Program Files\Autodesk\AutoCAD 2013\AecBase.dbx” /p “” /product “ACA” /language “en-US”

This is also true of AutoCAD MEP which, to Autodesk’s credit, makes for lighter installations of those two specific vertical products (the product and behemoth near and dear to my heart, Civil 3D, luckily gets it’s own installation directories). What I found odd is that the /product switch is missing from this Autodesk whitepaper and after a good amount of searching, I couldn’t find any documentation on it.

All this to say, for reasons that are still unclear, that my existing installation of AutoCAD 2013 was interfering with future installations of ACA 2013. When I went through my first round of Autodesk 2013 product installations and installed them concurrently, I didn’t encounter any problems. The most obvious answer is that there could be a Windows 7 permissions conflict preventing the installation from taking place. As to why it’s also throwing the 1619 error code related to DirectX is unclear as well (though the error log does say it is ignored) but I’m hoping the team over at Autodesk might be able to shed some more light on the matter. In the meanwhile, if you are having difficulties installing ACA 2013 with the same error codes I mentioned above AND have AutoCAD 2013 already installed on your workstation, please follow these steps to ensure a successful installaion:

  • Uninstall AutoCAD 2013 SP 1.1 if it is installed
  • Uninstall AutoCAD 2013
  • Delete the folder C:\Program Files\AutoCAD 2013
  • Delete the folder %USERPROFILE%\AppData\Local\Autodesk\ACA 2013
  • Delete the folder %USERPROFILE%\AppData\Roaming\Autodesk\ACA 2013
  • Delete the folder %USERPROFILE%\AppData\Roaming\Autodesk\AutoCAD 2013 – English
  • Install AutoCAD Architecture 2013
  • Install AutoCAD 2013
  • Install all relevant service packs.

About Steven
Steven Costa has been with Microsol Resources, an Autodesk Platinum Partner, for 6 years and specializes in all things Civil 3D and provides technical support for the Autodesk Infrastructure Design Suite family. He specializes in streamlining the collaborative workflow between the Autodesk Building and Infrastructure family of products with a focus on data exchange between Civil 3D and Revit Architecture and Structure. He also maintains the Microsol Resources website. In his spare time he dabbles in front and back end web design, scours Reddit for all the latest stories and news, and loves giving recommendations on bars and restaurants in New York City.

7 Responses to AutoCAD Architecture Installation Errors 1603/1619

  1. Johan says:

    YOU ARE MY HERO!

    We are running clients with 10-15 Autodesk products and Architecture installation was unsuccessful with error 1619.

    I uninstalled Autocad 2013, removed Autocad folder in programfiles and installed Architecture 2013.!

  2. Just absolutely amazing! Just in time for my project! Your the man! AUTOCAD is really helpfu! Just a few glitches fixed but useful! Thanks!

  3. Mike says:

    thanks for the information after much frustration trying to sort used your thinking process to resolve my situation. Mike Tate

  4. Bob says:

    First of all thank you for such an informative post. I FINALLY got this installed. But am I the only person who is beyond eye-gouging frustration with Autodesk? We pay exhorbitant fees to purchase and use their products. I have on numerous occasions started with a completely fresh OS and tried to install the Building Design Suite Ultimate 2013 and have always run into issues like this. I can’t think of any other software company that gives you options to install parts or all of a suite and it’s own product conflicts with the install. MS Office never has these issues. Adobe suites never have these issues. If i choose to install every product in the suite, including any available patches, why would the programmer have AutoCAD install before Architecture if it causes this failure every time?

    • Hi Bob,

      Undoubtedly I understand your frustration as I’ve been on that side of the fence many times. More often than not, however, these installations do go through smoothly. Occasional “gotchas” such as the one I blogged about can certainly make what should be an easy task seem wearisome so don’t hesitate to reach out if you run into these types of problems in the future.

      Steven

  5. Terry B Cabe says:

    Thank you you are the one!

  6. Mario says:

    You are a great! it worked for me!

    thank you very much

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