How to Request a Company Name/Address Change for your Autodesk Subscription Account

For self service:

  1. Visit: online request.
  2. Enter in the required information only. In the “How May We Assist You?” field type: Company Change of Name and/or Company Change of Address

For Microsol Resources assistance:

  1. Please complete Section A by selecting either Name Change, and/or Address Change, and/or Name Correction on form
  2. Please fill out section B with both the outdated information and the correct; current information.  Do not worry if you do not know your Customer Specific Number (CSN); we will complete that portion on your behalf.
  3. Please complete Section D with the appropriate signature of an owner, principal, associate, partner.
  4. Please forward to your contact here at Microsol Resources where we will either add the Customer Specific Number (CSN) or complete section C and submit to Autodesk for processing.

How to transfer ownership of Autodesk Licenses (TOL)

Before we get started on how to transfer ownership of Autodesk Licenses, let’s define what a Transfer of License (TOL) is. A TOL is either (a) a transfer of a perpetual license from one person or company (Transferor) to another person or company (Transferee); or (b) a transfer of license by the licensee from one country to another country for use in that other country. The Autodesk License and Services Agreement governing use of Autodesk software generally prohibits TOLs without the prior written consent of Autodesk. The process below sets out the steps to be taken to request Autodesk’s consent to, and/or Autodesk’s agreement to give effect to, a TOL.

Please note: If you own a standalone license and just want to move this from one computer to another, you can do so by using the License Transfer Utility.

Moving on, in order to make a TOL request, you will want to follow the steps below:

  1. Complete the Transfer of License Application. Please don’t forget to complete Section 3, Enter the Prospective Recipient (Transferee) reseller information, on your TOL application. This way Microsol Resources will be kept in the loop as to the progress and results of your request.
  2. Transferor and Transferee must print and sign the Application.
  3. Scan your signed Application and save it to your computer in a PDF format.
  4. Complete Autodesk’s online Customer Assistance web form.
  5. In the “How May We Assist You?” Field, enter “License Transfer Application” and submit your application.

After you submit your application:

  • You will receive an email with your case number
  • Autodesk will review your transfer application and if they need any additional information, you will be contacted
  • Autodesk will also notify you to confirm whether or not your TOL Application has been approved, and/or whether or not they will give effect to your TOL request.

If you are still having trouble with your TOL request, please contact us at or call 888-768-7568.

A360 Collaboration for Revit: Turning the Communication Tab On and Off

When you first open A360 Collaboration for Revit (“CFR”), you should see the new Communicator window:


This panel provides selected information, such as the list of projects, synchronization status, and chat sessions sent via A360.

While it looks like it should be turned on and off as a User Interface, it is not present in that area:cfr2

Instead, you go to the Collaborate tab, look at the Communicate panel, and select Communicator.


We also noticed that in some instances, the Communicator button is not present in the panel; i.e. if you close the Communicator, you may not be able to open it again.  If you run into this problem, close Revit 2015 and delete your Revit.INI file.  Please note this will reset your Revit 2015 interface settings.  The file is normally located at:

%userprofile%\AppData\Roaming\Autodesk\Revit\Autodesk Revit 2015\

Also, keep in mind that if you rename the existing Revit.INI file and leave it in that directory, it will be deleted when you next open Revit.

Please join us for our webinar on A360 Collaboration for Revit on February 17th 2015!  Register here.

If you still have questions, please give us a call at 888-768-7568 or send an email to


In order to access Autodesk 360 benefits within an Autodesk Autocad or Revit product, please follow the steps below:

  1. Open your Autodesk product: AutoCAD, Revit, etc.
  2. Navigate to the Communication Center toolbar located in the upper-right corner of your Autodesk product.
  3. Click the Autodesk Online Services drop-down list, labeled Sign In, to open the Autodesk – Sign In
    AutoCAD toolbar:
    AutoCAD toolbar
    Revit toolbar:
    Revit toolbar
  4. From the Autodesk – Sign In dialog, enter your Autodesk Account ID or email address and password. Autodesk Sign in
  5. Once logged in, one can click the Account Details link in the Communication Center of either product:
    AutoCAD toolbar:
    AutoCAD toolbar
    Revit toolbar:
    Revit toolbar
  6. Clicking the Account Details opens the Autodesk – User Profile dialog, which gives you access to edit your profile or change the password on your account. Autodesk User Profile
  7. In AutoCAD, the first time you sign into Autodesk 360, you may be prompted with the following dialog where you can edit your default settings and choose to automatically copy your files to the cloud, or customize your synchronization settings.
    Default Settings
  8. Clicking on the drop-down arrow next to your login name in the Communication Center, you’ll notice that you also have additional options as can be seen below.
    drop down menu
  9. Clicking Sync my settings with the cloud brings up the following dialog:
    Enable Customization Sync
  10. Click Start syncing my settings now to activate syncing. This will activate syncing per your settings, and place a “√” next to the setting in the Communication Center.
    Start Sync Settings
  11. You can turn off the synchronization at any time by clicking the setting again, or toggle it off within Options. Also note that you can “Choose which settings are synced” by clicking the hyperlink in the Enable Customization Sync dialog, which opens the following box.
    Enable Customization Sync dialog
  12. Back in the Communication Center drop-down, click the Online Options… to open the Online tab in the Options dialog. From here, you can do a number of things, including view the cloud storage allocation amount, which is preset at 5GB.
    Online Options
  13. The last option on the Communication Center drop-down is the Autodesk 360 button, which takes you to your personal A360 drive in the cloud.
  14. As you can see there are quite a few functions available to you once you’ve logged into Autodesk 360 via the Communication Center. Now you should be able to take advantage of Autodesk 360 benefits, including rendering in the cloud, which will be a separate blog.

    If you still have questions, please give us a call at 888-768-7568 or send an email to

Microsol Resources Announces Newest Technology Partnership with Keynetix

New York, NY, January 14, 2015 – Microsol Resources Corporation, a recognized leader in building information modeling (BIM) technology solutions, as well as a leading Autodesk Platinum Partner serving the architectural, engineering and construction (AEC) industries, is pleased to announce the addition of Keynetix to its growing association of Technology Partners.

Keynetix is a UK-based company, expert in geotechnical and geoenvironmental data management. Solutions cover every stage of the geotechnical data journey from planning, through site work and reporting to 3D modeling and BIM. In 2011, the company was awarded Autodesk Worldwide Geotechnical Industry Partner status as recognition of its expertise in this specialty. Innovation and support includes integration with AutoCAD Civil 3D and BIM, helping many clients to achieve significant efficiencies on their projects.
Read more of this post

Comparing Revit LT vs. Revit

We get a lot of clients wondering what exactly are the key differences between Revit and Revit LT. Revit LT software is a cost-effective BIM solution for architectural professionals. Revit includes additional capabilities, including: worksharing and in-product rendering. View the chart below to learn more about the differences between Revit and Revit LT to decide which product is right for you.

PRODUCTS Revit 2015 Revit LT 2015
Architectural wall, curtain wall, floor, roof, ceiling, and column
Design options
Loadable component
Room and area
Site design
Stair by component, ramp, and railing
Construction modeling parts and assemblies
Stair by sketch
Structural walls, floor slab, and foundation
Structural columns, beams, and braces
Slanted columns and trusses
HVAC duct systems
Piping and plumbing systems
Power and lighting systems
Create groups for repeating elements
Family editor environment
In-place modeling1
Conceptual massing, adaptive components
Sketchy lines
Realistic view styles
Orthographic and perspective views, walk-throughs
Photorealistic rendering in the cloud2 (A360 Rendering)
Photorealistic rendering materials
Photorealistic rendering within the product
Ray trace (in-canvas rendering)
View filters
A360 energy analysis for Revit3
Area analysis
Analytical model
Structural loads and boundary conditions
A360 structural analysis for Revit4
Heating and cooling loads
Massing studies
Solar studies6
2D detail lines, 2D detail components
Revision tracking
Dimensioning, tagging, and annotation
Schedules, material takeoff
Interference check, copy/monitor
Worksharing (multiuser environment)
Shared coordinates among projects
Revit Server
Link files from other Revit applications
Tag and schedule elements in link files
Copy/Paste elements from links
Customize the visibility of linked models
DWG™, DXF file format, TrustedDWG technology, images
DGN, SketchUp, DWF markup
Point cloud, Decal
Walk-throughs and images, FBX, NWC5
Room/Area Reports, Schedules
Solar studies6
SAT, ADSK, gbXML, ODBC, family types
APPLICATION PROGRAMMING INTERFACE (API)                                           
Third-party application programming interface (API)   ✓

1Walls only in Revit LT
2Available to Maintenance Subscription customers of Revit LT, Revit, Revit Architecture, Revit MEP, and Revit Structure software during the term of their Subscription.
3Available to Maintenance Subscription customers of Building Design Suite (Premium, Ultimate), Infrastructure Design Suite (Ultimate), Revit Architecture, and Revit MEP during the term of their Subscription.
4Available to Maintenance Subscription customers of Building Design Suite (Premium, Ultimate), Infrastructure Design Suite (Ultimate), Plant Design Suite (Premium, Ultimate), Revit Structure during the term of their Subscription.
5To enable the NWC export feature, install the Navisworks NWC Export Utility available on
6Only still images are available for solar study export.

If you still have questions about the differences, feel free to give us a call at 888-768-7568 or email


Revit 2015 R1, R2 and Update Releases

Autodesk has released a series of patches for Revit 2015:

  • Update Release 1, on April 12, 2014
  • Update Release 2 (also labeled as “Security Update”) on May 13, 2014
  • Update Release 3, on June 16th, 2014

On September 17th, 2014, Autodesk issued a patch named “Release 2″ (referred to as R2 for the remainder of this post).  This adds numerous functions to Revit 2015.  The full list of new features is available here.

R2 can only be installed on the initial release (“R1“, which is what you download from Autodesk) or on Update Release 3.  If you have already applied Update Release 1 or Update Release 2, you will need to install Update Release 3 prior to installing R2.

R2 is only available for Subscription customers, and can only be downloaded via the Subscription Center:

R2 01


R2 02


Critical Note: On September 21st, Autodesk issued Update Release 4 — which is exclusively for R1.  If you updated Revit 2015 R1 to Update Release 4 or Update Release 5, you will need to completely uninstall Revit 2015 in order to update to R2!

Update 2/3/2015:  The most recent version of R2 is now Update Release 6.  Autodesk has released R1 Update Release 5, but have not yet released R1 UR6.

R2 was pushed out by the Autodesk Application Manager.  If you are using AAM and are on Subscription, you should be on R2.

R2 04

Critical Note:  A computer with R2 will also report as having “Update Release 4,” as we see below:

R2 03


It is critical that all users working on the same models, including with Revit Server, stay on the same build.  For your convenience, below are the build numbers for Revit 2015.



R1 UPDATE RELEASE 2 20140323_1530
R1 UPDATE RELEASE 3 20140606_1530
R1 UPDATE RELEASE 4 20140903_1530
R1 UPDATE RELEASE 5 20141119_1515
R2 UPDATE RELEASE 4 [first R2 release] 20140905_0730
R2 UPDATE RELEASE 5 20141119_0715
R2 UPDATE RELEASE 6 20150127_0715


If you have any additional questions, do not hesitate to comment below, contact us at 888-768-7568 or email


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